Store Policy

Below is Out and About Health Care's Policy, Warranty, and Delivery information.

Pricing Policies

Out and About Healthcare is committed to being a genuine wholesaler offering the best price possible at the time of enquiry. This means our prices reflect the current price of the day. As the Australian/NZ dollar, freight costs and our buying power changes daily by the events around us, we pass on the savings straight away. We guarantee from the warehouse our absolute best price for our customers. Prices are quoted to each person separately, as freighting costs vary from different parts of Australia/NZ. But be assured, our quote will be our best price on the day of enquiry.

Warranties

Please ask for a copy of the warranty for your product before buying. Warranty claims must be returned to the place of purchase within 7 days. Freight, call out fees and insurance costs are at the customers own expense. Where extended warranties are offered, the customer must return these forms to head office within 7 days of receiving the product.

Delivery

Is Australia/NZ Wide. Our quotes will include delivery and freight insurance. Delivery is completed by our preferred carrier. It is the responsibility of the receiver to have appropriate equipment or manpower at the home when delivery is made for large items. If a Tilt tray is required we will arrange this for the customer at their own expense and an invoice will be sent. Please note, the freighting company is this, a freighting company and does not install products. We will send our customers a consignment number when the larger products leave the warehouse and the customer is responsible to contact the carrier to find out approximate time and day of delivery.